ICRM
iCRM is an Enterprise CRM that meets the needs of your dealership, from Lead Management to Sales Process Implementation and Customer Database Marketing.
Designed for dealers and the automotive industry, our CRM will help you follow up each lead in a professional manner and increase sales. You can improve communication with your existing customers and increase customer loyalty.
Built to scale, iCRM works perfectly well in single dealerships as well as large dealer groups, and is designed for Managing Large "Clusters of Customers", meeting all OEM needs for Group Level Management.
iCRM is OEM Certified: Audi, Mercedes-Benz, Ford, Honda, Hyundai, General Motors, Chrysler/Jeep/Dodge, Nissan, Infiniti, Acura, Mazda, Subaru, Volvo and VW.
For more information, call +32 (2) 751 03 59
Features
Customer Database Marketing
iCRM is a powerful marketing system that enables you to market directly to your customers. Every dealership has a large database of customers who can potentially be a source of revenue either from service or from new car sales. With iCRM, you can target prospective customers with our direct mail campaigns based on location, sales and service history or using custom criteria defined by you.
Sales Process driven CRM for auto dealerships
Increase your sales conversion by ensuring process implementation and better sales people management. iCRM can capture your sales process and ensure that it is being followed by sales people every day. Make more efficient use of your sales resources using best practices built into iCRM
Empower your Sales Team
Sales people work best when they are equipped with the best sales tools. Whether it is product knowledge or best practices, ensure that your sales people are at the top of their game by giving them iCRM. Watch your sales team performance improve and your sales increase.
What You Get
- Enterprise Grade CRM Software, delivered as a service in any web browser
- Multilingual Support
- Built in Email Templates and Communication tools.
- Direct Management - Communicate directly with your customers.
- Lead Management - High conversion of all your Internet leads.
- Customer Response System - Rich Media customizable email templates.
- Sales Management - Customizable sales process based on dealership workflow
- Account Management - Panoramic Customer View - accounts, sales, parts and service
- Workflow Automation - Rules based sales processes for your sales organization
- Reports - Custom reports using Crystal Reports engine